Training delivered by HAZWOPER OSHA Training, LLC, an IACET-accredited provider →
Comprehensive Program

Data Center Operations Management

Run daily operations like the teams behind Tier 3/4 facilities — maintenance, incident response, and SLAs.

18 hrs · self-paced online Operations DCIM / SLA Frameworks

Great facility design means little without operational discipline behind it. This program covers the full operations lifecycle: DCIM asset tracking, preventive maintenance planning, emergency response protocols, SLA metric development, and energy optimization — the systems that keep a well-designed facility actually performing.

The course includes lab simulations of critical failure scenarios and DCIM platform training concepts, so the frameworks aren't just theoretical. You'll build maintenance checklists, incident response runbooks, and SLA scorecards you can adapt directly to your facility.

Drawing on real-world case studies from Tier 3/4 operations teams, this course is built for the person who owns uptime — not just the systems that support it.

What You'll Learn

  • Structure a facility lifecycle management and preventive maintenance program
  • Use DCIM concepts to track assets, capacity, and power/thermal headroom
  • Build an emergency response and incident management protocol
  • Develop SLA metrics and performance scorecards for stakeholder reporting
  • Apply energy management strategies to reduce operating cost without risking uptime

Course Modules

Facility Lifecycle Management

Managing a facility from commissioning through end-of-life equipment refresh.

DCIM Systems & Asset Tracking

What DCIM software actually tracks, and how to use it for capacity planning.

Preventive Maintenance Planning

Scheduling maintenance that prevents failures instead of just responding to them.

Emergency Response & Incident Management

Runbooks and escalation paths for critical system failures.

SLA Metrics & Performance Tracking

Defining and reporting the metrics stakeholders actually care about.

Energy Management & Efficiency Optimization

Cutting operating cost through smarter energy management, not just better equipment.

Who This Course Is For

Audience: Facility managers and operations directors responsible for day-to-day uptime.

Ready to Enroll Your Team?

Reserve seats now while online checkout finishes launch prep. Our team will get you set up the same day.