Privacy Policy
Last updated:
This Privacy Policy explains how datacentertraining.us (the "Site") collects, uses, and shares personal information, and the choices you have. The Site is operated by HAZWOPER OSHA Training, LLC ("we," "us," or "our"), a subsidiary of Industrial Certified Training, LLC. Data Center Training is a specialty training division of HAZWOPER OSHA Training.
This policy covers the Site only. When you take a course, your learner account, course progress, assessments, and certificates are handled on HAZWOPER OSHA Training's learning platform under the HAZWOPER OSHA Training Privacy Policy.
Summary
- We do not sell your personal information for money.
- We use analytics, session recording, and live chat for every visitor. You can turn them off at any time.
- We honor the Global Privacy Control (GPC) browser signal as an opt-out.
- You can change your choices at any time with the Your Privacy Choices link in the footer of every page.
Information We Collect
| Category | Examples | Source | Why we use it |
|---|---|---|---|
| Contact and order details | Name, company, email, phone, seat count, courses requested, purchase order number, notes | You, when you send an enrollment request, email, call, or use chat | To respond, quote and confirm orders, set up learner accounts, and provide support |
| Payment information | Card details and billing address | You, only when online card payment is enabled | To process payment. Card data goes directly to our payment processor, Stripe; we never see or store full card numbers |
| Usage and device information (unless you opt out) | Pages viewed, clicks, scrolling and mouse movement, session recordings, referring page, browser and device type, approximate location derived from IP address | Google Analytics, Ahrefs Web Analytics, and Microsoft Clarity | To understand how the Site is used and improve it |
| Chat content (unless you opt out) | Messages you type, and any name or email you give in the chat, plus browser and IP information | Tawk.to live chat | To answer your questions |
| Technical logs | IP address, browser type, pages requested, date and time | Our hosting and content delivery providers, automatically | To deliver the Site and keep it secure |
| Your privacy choice | Whether you allowed analytics and chat, and when | Stored in your browser's local storage | To remember your choice |
The enrollment request form does not send data to our servers. It opens your own email program with a pre-filled message to info@hazwoper-osha.com, and we receive it only if you send it.
We do not collect sensitive personal information through the Site, and we do not use personal information to make decisions that produce legal or similarly significant effects.
How We Use Information
- To provide training, process enrollments and payments, and issue certificates (through our learning platform).
- To communicate with you about your request, order, or account.
- To operate, secure, and improve the Site, including fixing errors and preventing fraud or abuse.
- To comply with legal obligations and enforce our Terms of Service.
Service Providers We Use
We share information with service providers that help us run the Site. Each processes data under its own privacy policy:
- Google Analytics (Google LLC), analytics: Google Privacy Policy
- Microsoft Clarity (Microsoft Corporation), session recording and heatmaps: Microsoft Privacy Statement
- Ahrefs Web Analytics (Ahrefs Pte. Ltd.), analytics: Ahrefs Privacy Policy
- Tawk.to (tawk.to inc.), live chat: Tawk.to Privacy Policy
- Stripe, Inc., payment processing when online card payment is enabled: Stripe Privacy Policy
- GitHub, Inc., website hosting: GitHub Privacy Statement
- jsDelivr, which serves the phone-number formatting tool on the checkout page: jsDelivr Privacy Policy
We may also disclose information to comply with law, respond to lawful requests, protect our rights or others' safety, or as part of a merger, acquisition, or sale of assets.
Your Privacy Choices
Analytics and session recording, and live chat, are on by default. You can turn either one off for your browser at any time, and turn it back on later:
Opt-out of sale or sharing. We do not sell personal information for money. Some state laws may treat analytics tools as a "sale" or "sharing" of personal information. To opt out, open Your Privacy Choices and choose "Turn all off," or uncheck analytics and save. Your choice is stored in your browser, so repeat it on each browser or device you use, or email or call us to opt out.
Global Privacy Control. If your browser sends a GPC signal, we treat it as a request to opt out of sale and sharing, and analytics and session recording stay off for that browser. Browsers' older "Do Not Track" setting has no agreed standard, so we rely on GPC instead.
Your Privacy Rights
Depending on where you live, including California, Colorado, Connecticut, Virginia, and other states with consumer privacy laws, you may have the right to:
- Know what personal information we have collected about you and how we use and disclose it, and get a copy of it.
- Correct inaccurate personal information.
- Delete personal information we collected from you, subject to legal exceptions.
- Opt out of the sale or sharing of personal information and of targeted advertising.
- Not be discriminated against for exercising these rights.
How to make a request: email info@hazwoper-osha.com with the subject "Privacy request," or call 1-866-429-6742. We will verify your request by matching information you give us with information we hold, and we respond within the time required by law. You may use an authorized agent; we may ask for proof of the agent's authority and verify your identity directly. If we deny your request, you can appeal by replying to our decision with the subject "Privacy appeal."
California "Shine the Light." We do not disclose personal information to third parties for their own direct marketing purposes.
Children
The Site and our courses are intended for adults in the workforce. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, contact us and we will delete it.
How Long We Keep Information
We keep personal information only as long as needed for the purposes above, including providing training records and certificates, meeting tax, accounting, and legal requirements, and resolving disputes. Analytics and chat providers keep data according to their own retention settings.
Security
The Site is served only over HTTPS, and payments are handled by a PCI DSS-compliant processor. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this policy. The "Last updated" date above shows when it last changed.
Contact Us
HAZWOPER OSHA Training, LLC
11901 Santa Monica Blvd., Suite #414
Los Angeles, CA 90025
Email: info@hazwoper-osha.com
Phone: 1-866-429-6742